MR W – June 2017
Amazing! 16 days in total! Thank you one again Alex.
RT – May 2017
I have known Alex for the best part of two decades now and here are my observations of his service:
1. He is 100% transparent when it comes to explaining his fee structure. Personally, I have found his fee to be very reasonable
2. He listens, validates his understanding, researches the market, makes recommendations, puts together a plan of action (should you wish to proceed) then executes against agreed milestones. He takes away the pain of dealing with lenders (and sometimes Conveyancer’s, Estate Agent’s and Surveyor’s too)
3. He is compliant with the Financial Industry Regulatory Agencies
4. He delivers proactive and clear communications. Sends out illustrations, feature comparisons, fact sheets, insightful statistics for products he recommends to tie in with my personal objectives
5. With Alex, I always know who my main contact point is. Not only do I receive prompt and timely responses (and let me tell you, I call him frequently), he helps me understand the reason I should consider his recommendations and to make the right decision for my financial future.
Alex has sourced three mortgage deals (and associated insurances) for me. My first home in 1999, my next home in 2014 and most recently a re-mortgage on that same home.
He has my utmost trust and I have no hesitation in recommending him.
Gareth & Emma – February 2017
As first time buyers we were completely new to the buying process, and were looking for someone to help us understand the process as well as sort us out with a great deal. Alex has been fantastic in getting us a hassle free mortgage, as well as, helping us understand how it all works and what goes into it. Alex also always goes the extra mile to make sure everything is going well including keeping in regular contact since we have completed. Thank you Alex!!
Mr & Mrs Warren – December 2016
We would highly recommend Alex. We had a tricky mortgage to sort and Alex went above and beyond to make sure it all went through. He was always available for advice and couldn’t do enough to help us. Thank you Alex for bearing with us, keeping us informed and for going that extra mile. Wouldn’t consider another mortgage adviser after experiencing your service.
Mr & Mrs H – November 2016
Thank you so much for your help and patience in this remortgage. I know it has not been easy but we got there in the end and Don and I both appreciate all the hard work and time you put into making it happen.
Mr T – October 2016
VKM Mortgage Brokers have given us friendly, well-researched and helpful advice and assisted us in finding an affordable mortgage deal which we would most likely not found on our own. Many thanks!
Mr W – September 2016
Dear Alex – thanks for the note; yes completion of the sale was last week and I obtained the keys at the weekend. I will pay your invoice by BACS and thank you once again for all your advice! The Coventry have reduced their interest rate to 1.74% which is handy! I’II be in touch for the mortgage advice for No. 11 in the new year. Best wishes
Miss T – August 2016
Many thanks for all your help, I am absolutely delighted with my first home.
Mrs P Tyers – August 2016
We were trying to help a family member to buy their own house, thinking that our bank where we had been customers for over 40 years would be bound to help us, but they said we were too old. Whilst we were worrying what to do next, I heard Alex on Radio Cambridgeshire being interviewed about house prices and mortgages so I just rang him in case he could suggest something, or at least tell us we had no chance. He told me not to panic, there was good reason to be positive, and just got on with sorting it out. He told us what we needed to gather together for the application, went through the process with us every step of the way, when to contact a solicitor, even put the insurance in place for us, and kept us informed all the way along. As it says on the website, ‘end to end’. We could not have done this without his help, he has turned our nightmare into our dream. Thank you Alex!
Mrs Sally Kerley – June 2016
From start to finish Alex made our move a completely hassle free process.
He was totally professional and knowledgeable about our needs. He guided us through the mortgage application and from the start looked for the best deal, kept us updated and made the whole process totally pain free. It could not have been easier and we very much appreciated his guidance. I would thoroughly reccomend this company to anyone, whether a first time buyer or a re-mortgage and I have done! Thank you Alex, your help has allowed us to achiieve the house we always wanted.
Miss C – June 2016
We have just got back from holiday to find a lovely card from you! Thank you so much for your help with everything we really do appreciate it.
Mrs M – June 2016
Many thanks for all your help over the past months, we couldn’t have done it with out you!
Mr P – June 2016
Thanks for all your help.
Mr D Wakefield – March 2016
We found it necessary to remortgage in our late 60’s and asked Alex to guide us. Unfortunately before completion my wife died, but the need to remortgage remained. Alex persisted, in spite of legal complications, and I now have a suitable mortgage that gives me 10 years piece of mind. Many thanks to Alex.
Miss H – February 2016
Alex made the whole process of being a first-time buyer so easy. Having spoken to numerous very pushy mortgage advisers, Alex’s open and thorough approach was a breath of fresh air. I have absolute confidence that Alex ensured we got the best possible interest rate on our mortgage and I will definitely be coming back to VKM Mortgage Brokers when its time to remortgage.
Mrs W – January 2015
Thanks for your help again with this, kindest regards.
Mr D – January 2015
Thank you Alex! You,ve been amazing. X
Not sure I would have stayed sane otherwise!
Miss P – 11th November 2015
Yipeeeeeeeee thanks for all you help! You have been amazing!
Mr S – 2nd November 2015
Thanks for all your help cheers.
Mr S – 19th October 2015
Hello Alex and thank you for all this excellent work, with your energy & enthusiasm to fix our mortgage
Mr W – July 2015
In May of this year we contacted Alex to help us obtain a Buy to Let Mortgage. We were very very impressed by his professional service combined by his years of experience which meant that he was always one step ahead and almost knew the answers before we had asked the questions. This experience provided us with a speedy yet first class service and just the product needed. We therefore have no reservations at all about recommending Alex and his services to anyone. So why not have a chat to Alex?
Mr S – 7th of April 2015
Alex, thanks for all your help & advice. Let me know when you’re in the area I owe you a big drink. Thanks.
Mr K – 2nd of April 2015
Thanks for all help with this. Have a great Easter.
Mrs W – October 2014
Alex has looked after our mortgages since 1994. I am not a finance professional and Alex makes the process and decisions to make very clear and helps us through it, negotiating on our behalf. The properties we buy have not always been straightforward – period properties are very difficult to get to completion because of all the surveys needed to assure the lender that trees won’t cause problems, that we would get the wiring sorted out etc… Alex is open, honest, cheerful and realistic. I trust him implicitly to get us the best deals available and he has never let us down. Highly recommended.
Mrs W – September 2013
We would recommend Alex because he gave excellent, relevant advice & you do all you can to get the best products for us. And you’re always at the end of the phone & email.
Mrs A – June 2014
Our Mortgage was sorted quickly and efficiently and Alex was incredibly helpful, offering us advice throughout the house buying process. He was easy to contact and quick to answer any questions we had. He explained everything in terminology we could understand, so we always knew what was happening, and he kept us well informed about our application.
Mr D – Oct 2014
Quality, Service, Individual customer attention.
I was recommended to Alex at VKM Mortgages by a trusted friend. I had recently moved away from a PAYE job to a self-employed consultancy role.
I was in the process of moving house and I contacted all the usual “high street” Mortgage suppliers for assistance. To my dismay it became an extremely difficult, time consuming and troubling process.
Whilst moving across from PAYE to self-employed felt a natural process, clearly when applying for a mortgage this is certainly not the case. The rates when I was lucky enough to be offered a Mortgage were totally un competitive and financially un-realistic.
Having virtually given up on my quest to move house I made contact with Alex this was a welcome breath of fresh air. I explained my situation and Alex advised VKM Mortgages are a totally independent organisation which puts the emphasis first on the customer to deliver their requirements as smoothly as possible.
Being independent allowed Alex to use all of his experience to work with the whole mortgage market to negotiate the best possible deal for me, I’m very pleased to say the Mortgage Alex arranged for me was not only extremely competitive but a very easy, smooth and stress free process. I only wish I knew of Alex prior to my painful experience with well-known high street brands.
I would not hesitate in recommending Alex to anyone who requires a Mortgage, it’s a first class experience.